Air Europa strike compensation in Europe.
Are you qualified for it? How much is the compensation? What regulations apply?
A significant number of travellers are uninformed that strikes aren’t always classified as extraordinary events. If the strike occurs among Air Europa employees and results in postponed or cancelled flights, customers may be able to claim flight compensation from Air Europa. This is applicable to all Air Europa flights to and from Europe. Alongside this, passengers have the right to receive assistance.
There are two best options – you have the option to pursue this claim independently or collaborate with a flight compensation company.
1. Air Europa Strike Compensation
The criteria for eligibility for Air Europa strike compensation are quite clear.
Your flight should be either delayed or cancelled:
- The flight delay must be a minimum of 3 hours, counted from the time the aircraft doors open at the destination, permitting passengers to disembark. If the delay surpasses 3 hours beyond the planned arrival time, passengers may be eligible for flight delay compensation.
- Flight cancellations need to be last-minute. This includes all Air Europa flights cancelled within 14 days prior to the departure date. Passengers may be eligible for Air Europa flight cancellation compensation (not only Air Europa refund for cancellation) in all these scenarios.
Will you miss a connecting flight because of a delay or cancellation?
Air Europa is obligated to provide a complimentary replacement flight to facilitate passengers to reach their intended destination. This is a binding obligation. All airlines operating in Europe must adhere to the same regulations. The rules for compensation are the same as for flight delays. You’ll need to see how much later you reached your destination compared to your original arrival time.
Fundamentally, this is not specific compensation for Air Europa strikes (as such compensations are not recognised in Europe), but compensation for delays or cancellations.
These regulations are applicable to all Air Europa flights to, within, and from Europe.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
1.1 Extraordinary Circumstances
Bear in mind that actions by airline staff do not fall under extraordinary circumstances.
Similarly, mechanical faults and inadequate staffing are not deemed extraordinary circumstances either, when it comes to flight compensation rules in Europe.
Nonetheless, some airlines may conveniently label a delay or cancellation as an extraordinary case, even when it clearly isn’t. In such instances, it is highly recommended to reach out to the airline for a clear explanation of a flight delay or cancellation.
Airlines could possibly state that a disruption was a result of extraordinary circumstances, despite it not being the case, to avoid providing compensation. This is due to airlines favouring extraordinary circumstances as it clears them from the responsibility of compensating anything. Therefore, it is wise to double-check any information provided by the airline before accepting it. Especially when it comes to flight compensations and flight refunds.
Read more:
- Your Air Europa Refund Is Taking Forever. What Can You Do About It?
- Your Air Europa Compensation Claim Is Denied. What’s Next?
1.2 Right to Care
In case you end up waiting beyond your scheduled time, you are entitled to a right to care.
This grants you right to certain complimentary services. For instance, if your wait time at the airport exceeds three hours, you may be entitled to a complimentary meal and beverage. Moreover, if the delay exceeds three hours during the night, you might qualify for a complimentary hotel stay and transportation to and from the airport.
As per the law, Air Europa is obligated to offer these services to passengers based on the length of their delay. If you don’t receive any assistance, please approach Air Europa representatives at the airport.
2. How to Claim Air Europa Strike Compensation?
There are two methods available to apply for EU flight compensation.
You can do it on your own. From start to end. Air Europa strike compensation can be claimed individually. Go to their official site and request compensation by contacting their customer service. However, be prepared that this route may extend over several months and might require negotiations to bring forth a suitable resolution.
Alternatively, you can opt for legal assistance.
If you want to avoid any hassles, it might be beneficial to seek legal guidance. There are firms in Europe that are experts in addressing flight-related compensation issues, and they could do the entire process on your behalf. The only requirement from your end would be to complete a single form, the compensation claim form. Our partners provide such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
Read more: How to Claim Air Europa Compensation?
2.1 How Much Time Does It Require?
How long does the whole process takes in Europe?
It’s common for the process to span for around 2-3 months. Since 2021, we have heard of numerous cases where the duration has stretched further, predominantly when the claim is submitted individually (not by a law firm) and the airline decides to reject your request.
The process is not fast, so take this into account.
3. How Much Can You Claim?
The compensation ranges from €250 to €600, as laid out by EU regulations.
The following section will guide you on how to determine the exact amount of your Air Europa compensation:
When your destination is within the EU/UK:
€250
If the distance of your flight is
up to 1500 km
€400
If the distance of your flight is between 1500 – 3500 km
When your destination is outside the EU/UK:
€250
If the distance of your flight is
up to 1500 km
€400
If the distance of your flight is between 1500 – 3500 km
€600
If the distance of your flight is more than 3500 km
3.1 Air Europa Voucher Refund or Cash?
It’s not uncommon for airlines to offer vouchers as a form of compensation.
Offering vouchers is more cost-effective for airlines than giving cash refunds or compensation.
Nonetheless, passengers retain the right to reject the voucher and demand a refund in cash or by bank transfer instead. As per EU law, airline compensation and refunds should be paid in cash or bank transfer, so always insist on your right to receive your compensation in this manner.
Air Europa Strike Compensation: FAQ
Can I get compensation even if my flight was very cheap?
Yes.
The price of your ticket doesn’t matter. If your flight was disrupted by the fault of the airline, and you arrived 3+ hours later than scheduled, you might be able to get compensation. Even if your flight was cheap. The price of your ticket doesn’t lower your chances of getting compensation. It also doesn’t affect the compensation amount.
I don’t have travel insurance. Can I get compensation?
Yes, absolutely.
You can claim compensation even if you don’t have insurance.
The fact that you don’t have insurance won’t affect your chances of getting it.
Can my child get compensation from Air Europa?
Yes.
If your flight is eligible to compensation, both you and your child can get compensation. Even if your child is an infant travelling on a special infant ticket.
If you are entitled to €600, your child/baby will be too.
Can I claim compensation for another person?
Yes, you can.
You can claim compensation for your friend, relative or family member.
They will need to:
- Provide you a boarding pass;
- Provide you a passport copy;
- Provide you information about their flight;
- Sign documents the claim compensation company or airline will ask to sign.
How far back can I claim compensation?
It depends on the laws of the country.
In many European countries, you can claim compensation even for old flights. If your disrupted flight was 2-3 years ago, you still might get compensation for it. However, for the best results, we would recommend you to make a claim as soon as you return from your trip.
What to do if Air Europa is refusing to pay compensation?
Air Europa is refusing to pay compensation even though you are entitled to it.
Don’t worry. You can still get compensation. There are two ways how you can proceed.
The best way is to hand over your case to a flight compensation company. They will continue the work on your behalf. Alternatively, you may contact the respective national enforcement body and ask them to help solve your case. There are national enforcement bodies in all the EU Member states.
EU – Non-EU Flights, Regulation UK261, Tourists
I’m flying to the EU from a country outside the EU. Can I get compensation?
If you’re flying with Air Europa then yes, you can.
When your Air Europa flight is departing from a country outside the EU (including the UK), you are still protected under the EU law (EU Flight Compensation Regulation 261/2004).
I’m flying from the EU to a country outside the EU. Can I get compensation?
If you’re flying with Air Europa then yes, you can.
All Air Europa flights are covered by the European regulation.
I am not a citizen of the EU. Can I get compensation?
Yes.
The EU Regulation 261/2004 protects all passengers.
I doesn’t matter what is your nationality.
Other Situations
Air Europa provided me with a free hotel stay and a free flight to my destination. Can I still get compensated?
Yes.
You are entitled to both right to care and a new flight to your destination. If your flight is eligible to compensation, in addition to all of that, you are entitled to compensation.
Air Europa took me to my destination. Can I still get compensation?
You might.
If you arrived at least 3 hours later than scheduled, and the delay was due to the fault of the airline, you might get compensation. Accepting the replacement flight doesn’t lower your chances of getting compensation.
Have you ever had an experience with Air Europa strike compensation or refund? Did Air Europa pay the compensation in timely manner? Do you still have questions about Air Europa compensation policies? Ask in the comments.