Your Air Europa compensation claim is denied. What can you do about it?
This can be quite annoying, particularly when you’re trying to claim Air Europa compensation independently, especially when you’re unsure about your eligibility for compensation in the first place. What should you do next? Is it worth the struggle? It is. You can delegate the process to a flight compensation firm to pursue it on your behalf. However, it’s not the only option.
You can continue to advocate for your rights independently.
Your Air Europa Compensation Claim Is Denied. What’s Next?
Your Air Europa compensation claim is denied. What can you do about it?
Good news! There are alternative methods to obtain compensation from Air Europa.
However, before escalating the issue, it’s crucial to brush up on the law and revisit your rights.
1. Collaborating With Flight Compensation Firms
The most convenient approach is to collaborate with a flight compensation firm.
All you have to do is complete an online form. Plus, provide the firm with a copy of your boarding pass and passport, and submit the claim. Most of the time, you don’t need to worry about anything else. The firm manages the rest. You don’t need to engage with Air Europa anymore. If there are any additional queries, the compensation firm will reach out to you. The only downside is the service charges. Most flight compensation firms take around 25-45% of the compensation.
Our partners offer such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
What’s the cost?
Usually, the expense equates to approximately 25 to 45 per cent of the compensation. The remaining amount is transferred to you. If no compensation is received, you don’t have to pay.
Read more:
- How to Claim Air Europa Compensation?
- Your Air Europa Refund Is Taking Forever. What Can You Do About It?
2. Getting in Touch With the NEB of the Country Your Flight Originates From
Collaborating with a flight compensation firm isn’t the only solution.
Getting in touch with the NEB (National Enforcement Bodies) is the subsequent step after you’ve attempted to contact the airline independently and received a rejection or no response at all. It’s free of charge. However, it’s not as straightforward as working with a flight compensation firm, and it can be time-consuming. It typically takes them at least 2 months to process your compensation request.
The major disadvantage is that a positive response to your request doesn’t guarantee getting compensation. Air Europa can still decline the request.
You can find a list of the National Enforcement Bodies here.
The National Enforcement Bodies assist passengers in the event of denied boarding, flight delay or cancellation, as well as enforces the regulation Regulation (EC) 261/2004 and makes sure passengers are treated according to these rules.
3. Escalating the Case to Court
Your Air Europa compensation claim is denied. What can you do next?
The next step is to escalate your case to court.
It’s highly recommended to wait for a positive verdict from the NEB first. Because having it will considerably assist you in your case against the airline (Air Europa in this instance).
It’s the most complicated option, but it’s also highly effective. Before escalating your complaint to court, ensure your claim is valid. Revisit your rights and prepare your argument. Only then can you be confident that it’s worth escalating it to court. If you have a ruling from the NEB indicating that you’re entitled to compensation, attach it to court documents.
Keep in mind, that escalating your complaint to court imposes costs.
Extraordinary Circumstances
Quite often airlines evade providing an accurate reason for denying your claim.
They offer you a generic explanation, and that’s the end of it.
They frequently mislabel “everything” as extraordinary circumstances.
The rationale behind this is straightforward — paying out compensation is not a profitable practice for any company. That’s why airlines try to skirt around paying out compensation. Airlines are aware that the majority of passengers are not well-informed about their rights. And the airlines exploit this to their advantage. Beware when you encounter this term next time.
As per EU regulation 261/2004, airlines are exempted from paying out flight compensation when the disruption is due to extraordinary circumstances. The extraordinary circumstances encompass severe weather, political and civil instability, and hidden manufacturing defects. Indeed, only hidden manufacturing defects are considered extraordinary circumstances. Most technical issues are considered the airline’s fault (the airline’s responsibility). Same like staff strikes, which are also regarded as the airline’s fault.
Moreover, bad weather is not always an extraordinary circumstance. Sometimes the weather is predictable. Example — snow during winter months (unless snow is infrequent there). In such instances, the airline is expected to implement appropriate measures to operate the flight punctually.
Determine the actual reason behind the delay or cancellation. It’s important.
When Can You Get Flight Compensation From Air Europa?
There are a variety of circumstances that may enable you to claim flight compensation.
These contain situations such as flight delays, and cancellations, as well as instances when you’re prevented from boarding due to the flight being overbooked.
1. Flight Delays
As per EU regulation 261/2004, if your flight reaches its final destination with a delay of more than three hours, you have a right to claim compensation.
The compensation sum is determined by the length of the delay and the distance covered by the flight. For instance, consider your flight from London to Paris, a relatively short distance of less than 1,500km, delayed by four hours, you have the right to claim €250 as compensation.
Read further: Air Europa Flight Delay Compensation
2. Flight Cancellations
If your flight is cancelled without prior notification of at least 14 days, you can claim compensation. The compensation amount is variable and depends on the distance of the flight and the delay in reaching your final destination. For example, if your flight from Rome to New York, a long distance of more than 3,500km, is cancelled without adequate notice and you reach your final destination more than four hours late with a replacement flight, you can claim up to €600 as compensation.
You may also opt for a full Air Europa refund, instead of an alternative flight.
Read further: Air Europa Flight Cancellation Compensation
3. Denied Boarding Due to Overbooking
Airlines occasionally overbook flights in anticipation of a certain number of passengers not showing up. If you’re denied boarding due to overbooking and you didn’t voluntarily surrender your seat, you can claim compensation.
The compensation amount is dependent on the distance of the flight. Assume you are flying from Berlin to Madrid, a medium distance between 1,500km and 3,500km, and you are denied boarding due to overbooking. If you reach your final destination more than three hours late, you can claim €400 as compensation.
Read further: Air Europa Denied Boarding Compensation
Do you have more questions about what to do if your Air Europa compensation claim is denied? Ask in the comments.